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Shipping Policy

Purchases are shipped from our warehouse in Gurgaon, Haryana – India, by courier. Please allow following number of  days from receipt of your order.

India Wide – 3 to 7 business days

Order deliveries will be made between 9am – 5pm Monday – Saturday. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc.

Terrai Natural Products takes no responsibility for goods signed by an alternative person.

Terrai Natural Products is not responsible for damage after delivery.

All claims for shortages or damages must be reported to customer service on
the day of delivery. Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.